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Privacy And Cookies Policy

Privacy and Cookies Policy

MAINOVA - Sociedade Agrícola, Lda, hereinafter referred to as MAINOVA, intends to guarantee and protect the privacy of Users and comply with their legal obligations.

MAINOVA is committed to the protection of the personal data entrusted to it, establishing a duty of information and a commitment to transparency with regard to compliance with the legislation in force on data protection.
Consequently, all personal information is processed and protected with all due diligence, and always under the terms of the applicable law, namely the EU Regulation 2016/679, General Data Protection Regulation (hereinafter GDPR).
This Privacy and Cookies Policy defines the processing of any personal information that is provided when using the MAINOVA Online Store website and the information processed as a user of the MAINOVA Online Store website.
 
1. Information collected 
1.1 - Information provided by the user:
MAINOVA respects your right to privacy and does not collect any personal information about you on this site without your explicit request or consent.
The interaction with this page does not require any information from the user, except when, for expressly identified purposes, the registration is declared necessary and is authorized by the user, under the terms defined below.
When visiting the website, personal data may be requested, such as: your name, your email, among others.
 
1.2 - Information processed automatically
"Cookies" are packages of data that a website sends to your computer while you are visiting that website. These data files include information that allows to memorize important data that will make your navigation more efficient and useful. This website uses cookies for different purposes, namely to obtain non-personal data from online visitors.
Whenever you access a website of the Sanctuary of Fátima, a Cookie is registered in the memory of your device.  A Cookie is a package of data that our website sends to your device while you are visiting them. The Cookie includes information that allows to memorize important data that will make your browsing more efficient and useful.
At any time, the User can configure his device to accept, refuse or delete Cookies, namely by selecting the appropriate settings in the respective browser. You can configure Cookies in the "options" or "preferences" menu of your browser. Warning that, when disabling Cookies, browsing our website may not show the same level of performance.
Cookies are used to help determine the usefulness, interest and number of uses of your websites, allowing for faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
Cookies used by the Sanctuary of Fátima are analytical cookies which are used anonymously for the purpose of creating and analysing statistics, in order to improve the functioning of the website; Functionality cookies that keep the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it and third-party cookies that measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.
 
1.3 - For what purpose do we use Cookies?
Strictly necessary cookies:
They allow you to browse the website and use applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.
Third Party Cookies
They measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.
Session Cookies:
These are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies serves to analyse traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.
 
Note, however, that by disabling Cookies, you can prevent some web services from functioning properly, affecting, partially or totally, the browsing on the website.
For more information about Cookies and how to prevent them from being installed or how to delete existing Cookies from your hard drive, the user can visit the following website: http://www.allaboutcookies.org.
You can find information about cookie control according to your internet browser at the following addresses:
Internet Explorer http://support.microsoft.com/kb/278835
Chrome https://www.google.com/chrome/intl/en-GB/more/privacy.html
Firefox http://support.mozilla.org/en-US/kb/Clear%20Recent%20History
Safari http://support.apple.com/kb/PH5042
Opera http://www.opera.com/browser/tutorials/security/privacy/
 
2. Purpose of the processing of personal data
 
Contact for general information:
MAINOVA is the entity responsible for the collection and processing of personal data obtained through the website of the online store www.mainova.pt.  The purpose of processing your data is due to the need to follow up and process your suggestions, questions, requests for information or orders.
 
2.2 - Partner companies using Personal Data for their own marketing purposes
MAINOVA does not license or sell the customer's Personal Data to third party companies for marketing purposes, except in situations where the customer has given consent to do so. The identity of these third parties will be disclosed when the client's authorization is requested for that purpose.
The data processed in this scope are kept for the time necessary to resolve the issue raised only for the purpose of assessing the quality of services by MAINOVA.
Thus, MAINOVA as responsible for the processing:
2.2.1 - Ensures that the processing of your personal data is carried out only for the purposes for which it was collected or for purposes compatible therewith;
2.2.2 - Collects, uses and preserves only the minimum, necessary and sufficient personal data for the purpose in question;
2.2.3 - Processes personal data for legal purposes or for the provision of services at your request.
 
3. Sharing of data
MAINOVA can communicate personal data of the Users to subcontractors, being always responsible for its processing. Once again, we emphasize that the entities subcontracted by MAINOVA are of our entire trust, offering guarantees regarding the safeguarding of your data.
MAINOVA, within the scope of its activity, may use third parties to provide certain services. Sometimes, the provision of these services implies access, by these entities, to the personal data of our users. When this happens, MAINOVA takes the appropriate measures, in order to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between MAINOVA and the third party(ies).
Thus, any entity subcontracted by MAINOVA will process our Customers' personal data, on behalf and on account of MAINOVA, under the obligation to adopt the necessary technical and organizational measures in order to protect personal data against destruction, either accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.
In any case, MAINOVA remains responsible for the personal data provided to us.
 
4. Your rights
The User may at all times, in accordance with the law in force, exercise the following rights directly and on his own initiative: the right to be informed; the right of access; the right of rectification; the right to forget/erase; the right to oppose direct marketing, including the creation of profiles; the right to oppose processing based on legitimate interests; the right to data portability; the right to restriction and the right to complain to the supervisory authority. 
In order to effectively exercise these rights, you can contact us by email to geral@mainova.pt or through a written request to be sent to Monte da Herdade da Fonte Santa, Estrada Nacional 372 - 1, 7040 - 699 Vimieiro. If you wish to file a complaint with a supervisory body, please contact us beforehand, so that we can proceed with a set of steps that will certainly meet your needs.
 
5. Information security
MAINOVA ensures the technical and organizational security measures in order to guarantee the protection and confidentiality of the data collected through its website. However, since it is impossible to guarantee the absolute security of any information sent over the internet (open network), there is a risk of data being accessed by unauthorized third parties. However, even in this circumstance, MAINOVA continuously adopts and develops security mechanisms to protect the personal data collected.
 
6. Who does this policy apply to
Our privacy policy applies to all our employees, customers, potential customers visiting the website and to all services we provide.
 
7. Review of privacy policy terms
By using the MAINOVA website, you consent to the collection and use of your information under the terms and according to the conditions set out in this Privacy and Cookies Policy. MAINOVA may, at any time and without prior notice, change these conditions, the same changes being published on the MAINOVA website.
When submitting, if so desired, your request for clarification regarding the Privacy and Cookies Policy, you can send your questions to geral@mainova.pt. When registering on the MAINOVA websites, the User gives his express, free and informed consent, so that his personal data are collected and processed, for the purposes and under the above terms and conditions, further stating that all the information provided contains no omissions and correspond to the truth.
 
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